Beyond First Class – Welcome to The Windsor Suite
When it’s time to fly, a private BMW drives you directly to your aircraft on the tarmac. No lines, No stress. Just pure, effortless luxury.
This is not just a departure – it’s a statement.
Welcome to Platinum Aviation – Where your journey begins with excellence.
Skip the terminal entirely and step into a world of calm, elegance and personalized service. Your Windsor Suite departure experience begins teh moment your vehicle pulls up to our private entrance.
Relax in your own luxury suite while our team handles everything – check-in, passport control and security, all performed directly inside your suite. Enjoy gourmet cuisine, find drinks and dedicated butler service, without ever stepping into the public terminal
There are no lines, no noise, and no contact with the public — just a smooth, dignified arrival.
This isn’t an airport arrival. It’s a welcome fit for royalty.
Step off the aircraft and into another world. Upon landing at Heathrow, you’re met directly at the aircraft door by a luxury vehicle and discreetly escorted across the tarmac — bypassing the terminal entirely.
As you arrive at The Windsor Suite, immigration and customs are handled privately within your personal lounge by UK Border Force officers, while your baggage is collected on your behalf. Enjoy fine refreshments or a full gourmet meal as our team coordinates every detail.
When your next flight is ready, you’re driven straight to the aircraft. No waiting areas. No queues. No interruptions.
Even between flights, the Windsor standard never breaks.
Whether you’re arriving from a private jet or connecting between commercial flights, The Windsor Suite ensures your transfer is as seamless as your journey.
A private vehicle collects you airside and brings you to your suite, where you can rest, refresh, and enjoy full-service hospitality. While you relax, our team handles immigration (if needed), luggage coordination, and re-check-in with your airline — all behind the scenes.
Security, check in, passport control and customs — all completed in your private suite.
At The Windsor Suite, we believe your time is too valuable to spend standing inlines.
That’s why we bring the entire airport process to you — privately, discreetly, and effortlessly. Every stage of departure is managed with in the comfort of your own suite by a dedicated VIP team.
Checking in feels more like being welcomed into a luxury residence.
Upon arrival, your travel documents and baggage are quietly collected.
Our team coordinates with your airline to issue boarding passes and bag tags.
We’ll return all documents to you before your flight. All this takes place while you are in the comfort of your lounge.
Step away from the crowds — security is brought to you.
All required checks are conducted discreetly within your suite.
You remain in comfort throughout — no queues, no public areas.
Every regulation is met, without compromising your privacy.
Border control and customs formalities are handled in-suite, incomplete privacy.
A UK Border Force officer visits your lounge to complete passport checks.
Any required declarations are managed on your behalf.
Further checks, if necessary, are conducted with utmost discretion.
You remain undisturbed, surrounded by elegance—
The Windsor Suite at Heathrow– A sanctuary built for those who expect more. Far beyond the noise and crowds of the terminal lies a space designed for stillness, privacy, and complete control. At The Windsor Suite, every element of your airport journey is brought to you — quietly, discreetly, and flawlessly — inside your own private lounge. You never see the terminal. You never wait in line. You never share space with the public.
While you enjoy gourmet cuisine and personal butler service, a dedicated team manages check-in, security, immigration, and luggage behind the scenes. And when the time comes, a luxury vehicle escorts you directly across the tarmac to your aircraft.
Exclusive access to a fully private lounge (not shared with any other guests). Elegantly furnished with dining area, lounge seating, workspace, private restroom, and optional shower (subject to availability) Complimentary Wi-Fi, entertainment options, and full climate control
A personal butler assigned to your suite for the entire duration Attends to all needs including food, beverage service, coordination, and last-minute requests.
UK Border Force officer completes passport control and immigration procedures inside your suite No need to walk to public control areas or stand in any lines.
Full security screening (including luggage and body scan) carried out discreetly within your private suite No queues, no public checkpoints, and no contact with other passengers.
À la carte menu curated by Michelin-starred chef Jason Atherton Selection of fine wines, champagne, and premium refreshments available throughout your stay.
Chauffeur-driven BMW 7 Series (or similar luxury vehicle) directly between the suite and your aircraft Boarding or disembarkation conducted via private vehicle access on the tarmac.
Luggage collected and delivered directly to or from your suite Check-in and tagging handled with your airline Optional porter service if required.
Liaison with your personal chauffeur, hotel, or driver to ensure seamless arrivals and departures Vehicle meets you at a discreet Windsor Suite entrance, not the public terminal.